AI and Organizations: The Real Challenge Is Being Ready for Change

I am delighted to be taking part on June 17 in Rome, at the studios of RDS Radio Dimensione Suono, to discuss a topic that is particularly close to my heart: the relationship between artificial intelligence and organizational transformation.

Today, it is clear that AI is reshaping the world of work. The more interesting question, however, is not about the technology itself, but about how prepared organizations really are to collaborate with an intelligence that is becoming increasingly distributed, augmented, and agentic.

When AI enters an organization, it does far more than automate tasks: it reveals how the organization actually works. If it encounters silos, it tends to reinforce them; if it finds opaque processes, it amplifies their complexity. And when knowledge resides solely in people’s heads, it immediately exposes the limitations of that approach.

This is why it is misleading to believe that artificial intelligence will automatically solve organizational challenges. Rather, it makes those challenges visible and impossible to ignore. The real task is to build organizations capable of working effectively alongside AI: environments where responsibilities are clear, knowledge flows freely, decisions can quickly turn into action, and people can find new opportunities for autonomy, expertise, and value creation.

I will be discussing these topics together with Massimiliano Montefusco, Andrea Grimandi, Antonio Sciuto, and Gianfranco Chimirri, exploring how the organizations that learn faster, better understand themselves, and turn change into a daily capability will be the ones best positioned to create value in the future.